Tencent Cloud Achieves Industry-First ISO 20000-1:2018 Certification
On April 26, Tencent Cloud successfully obtained the new version of ISO 20000-1:2018 standard certification, making it the first cloud service provider to achieve this milestone. This achievement demonstrates Tencent Cloud’s commitment to providing high-quality, secure cloud services to its enterprise users.
What is ISO 20000 Certification?
ISO 20000 is the first international standard for IT service management, representing the foundation principles widely recognized in the field. It defines a set of comprehensive service management processes that are closely related, serving as an important measure to identify the level of global business operations and service management. The standard is known as the “Management Bible” for IT services, aiming to provide a framework for establishing, implementing, operating, monitoring, reviewing, and maintaining IT service management systems.
Changes in the New Standard
In September, ISO 20000 published a new standard (ISO/IEC 20000-1:2018), which requires organizations and institutions to complete the conversion within three years. The new standard focuses on the innovation and development of information technology, considering the increasingly rich and complex application environments. It proposes requirements for conformity assessment services based on a life-cycle approach, including multi-service provider environments, greater emphasis on quality of service management, and covering planning and delivery.
Tencent Cloud’s Achievements
As one of the leading service providers of cloud computing, Tencent Cloud is committed to providing customers with the most secure and reliable cloud services. The company’s Anquan Yun Ding laboratory compliance team has been maintaining a focus on maintaining industry trends and ISO 20000 standards. Tencent Cloud established an effective compliance management system based on the ISO standard, guiding the standardization of cloud computing services operations.
Tencent Cloud’s Advantages
Tencent Cloud’s successful certification demonstrates its capabilities in IT service management and information security. The company’s security architecture provides a carrier for massive data, intelligence analysis as a key tool, and provides continuity to customers, stable and reliable business services. Tencent Cloud has accumulated through the cloud, including trusted content security certification, cloud computing product information security certification (SaaS enhanced levels of certification), global information security certification ISO27001:2013, ISO27017:2015, ISO27018:2014, and CSA STAR cloud security standard certification and CSA STAR Tech (security, Trust & Assurance Registry Tech) IaaS cloud platform security capabilities enhanced levels of evaluation and certification.
Tencent Cloud Security Concerns
Tencent Cloud security concerns include:
- Providing secure and reliable cloud services to customers
- Maintaining a focus on maintaining industry trends and ISO 20000 standards
- Establishing an effective compliance management system based on the ISO standard
- Guiding the standardization of cloud computing services operations
- Providing a carrier for massive data, intelligence analysis as a key tool, and providing continuity to customers, stable and reliable business services.
Conclusion
Tencent Cloud’s achievement of the industry-first ISO 20000-1:2018 certification demonstrates its commitment to providing high-quality, secure cloud services to its enterprise users. The company’s security architecture provides a carrier for massive data, intelligence analysis as a key tool, and provides continuity to customers, stable and reliable business services.