Tencent Cloud Achieves Industry-First ISO 20000-1: 2018 Standard Certification
On April 26, Tencent Cloud underwent a rigorous certification process by a renowned authority and successfully obtained the ISO 20000-1: 2018 standard certification, making it the first cloud service provider to achieve this milestone. This achievement is a testament to Tencent Cloud’s commitment to providing high-quality, secure, and reliable cloud services to its enterprise users.
What is ISO 20000 Certification?
ISO 20000 is the first international standard for IT Service Management (ITSM) field, representing the widely recognized foundation principles for assessing IT service management processes. The standard defines a comprehensive set of service management processes that are closely related, serving as a crucial measure for evaluating the level of global business operations and service management. It is often referred to as the “Management Bible” for IT services, aiming to provide a framework for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving IT service management systems.
The New Standard: ISO 20000-1: 2018
Last September, a new standard (ISO/IEC 20000-1: 2018) was published, which has significant implications for cloud service providers like Tencent. The new standard requires organizations to undergo a conformity assessment process based on a life-cycle approach, taking into account the increasingly complex and rich application environments. This approach emphasizes the quality of service management, covering planning and delivery, and acknowledges the importance of a multi-service provider environment.
Tencent Cloud’s Achievement
Tencent Cloud’s successful certification under the new standard is a significant achievement, demonstrating its commitment to providing secure, reliable, and high-quality cloud services to its customers. As one of the leading cloud computing service providers, Tencent Cloud has established an effective compliance management system based on the ISO 20000 series of standards, guiding the standardization of cloud computing services operations.
Tencent Cloud’s Information Security Capabilities
Tencent Cloud’s information security capabilities have been recognized through various certifications, including the ISO 27001: 2013, ISO 27017: 2015, ISO 27018: 2014, and CSA STAR cloud security standard certification. The company’s security architecture is based on massive data, intelligence analysis, and a carrier-based security model, providing continuity and stability to its customers.
Tencent Cloud’s Commitment to Security
Tencent Cloud’s security capabilities have been enhanced through the development of the first operational safety risk control IEEE global standard security technology, led by the TEIN team. This achievement demonstrates Tencent Cloud’s commitment to providing secure and reliable cloud services to its customers.
Conclusion
Tencent Cloud’s achievement of the ISO 20000-1: 2018 standard certification is a significant milestone in the cloud computing industry, demonstrating its commitment to providing high-quality, secure, and reliable cloud services to its customers. This achievement is a testament to Tencent Cloud’s dedication to maintaining industry trends and adhering to the latest ISO 20000 standards.